PECR: TPS Register (Regulation 26)
Telephone Preference Service Register [Reg 26]
Rule: OFCOM must maintain a register of numbers that have opted out of unsolicited direct marketing calls.
The TPS register
| Aspect | Details | Citation |
|---|---|---|
| Maintained by | OFCOM (delegated to TPS Ltd) | Reg 26(1) |
| Purpose | List numbers opted out of marketing calls | Reg 26(1) |
| Free to register | No charge to individuals | Reg 26(2) |
| Must provide access | Callers must be able to check register | Reg 26(3) |
Using the TPS
| Requirement | Details |
|---|---|
| Screen calls | Check numbers against TPS before calling |
| 28-day grace | New registrations take 28 days to become effective |
| Regular updates | Must use up-to-date version of register |
| CTPS | Separate register for corporate numbers |
Source Text
26.—(1) For the purposes of regulation 23, OFCOM shall maintain and keep up-to-date, in printed or electronic form, a register of the numbers allocated to subscribers, in respect of particular lines, who have notified them (notwithstanding, in the case of individual subscribers, that they enjoy the benefit of regulation 23(1)(a) and (b)) that they do not for the time being wish to receive unsolicited calls for direct marketing purposes on the lines in question.
(2) OFCOM shall remove a number from the register maintained under paragraph (1) where they have reason to believe that it has ceased to be allocated to the subscriber by whom they were notified pursuant to that paragraph.
(3) On the request of— (a) a person wishing to make unsolicited calls for direct marketing purposes, or (b) a subscriber wishing to verify that his number is listed in the register, for information derived from the register, OFCOM shall, unless it is not reasonably practicable to do so, on the payment of such fee as is required by OFCOM, make the information requested available to that person or that subscriber.